Have you activated your HAWKMail?
Beginning with the Fall 2009 term, HACC will assign all registered credit students a college student email address called HAWKMail.
HAWKMail is a free Google Mail (Gmail) account for HACC students. HACC will use HAWKMail to email students about:
- class registration
- financial information
- graduation information
- academic status and more
- Plus, HACC’s faculty may use HAWKMail to communicate important course information.
As a HACC student, IT IS IMPORTANT THAT YOU ACTIVATE YOUR ACCOUNT and check it often for important announcements and official college correspondence. If you previously provided a personal email account to HACC, HACC will no longer use that email account to communicate with you. All future correspondence from HACC will come through your HAWKMail account.
Be aware that e-mail communications are in general considered non-secure. HACC is not responsible for any information you include in your emails. HACC personnel will make every attempt not to include any of your personal identifiable information in emails to you.
All students will be required to adhere to the Gmail Program Policies as explained on your Create an Account screen. If a student is found to be in violation of Google or college policies at any time, Google may suspend or terminate your account, and the College may pursue disciplinary action.
Additional information including Frequently Asked Questions and HAWKMail tutorials can be found below.
Frequently Asked Questions
Where do I go to login to my HAWKMail?
Type the following URL address in an internet browser: http://mail.HAWKMail.hacc.edu.
What is my HAWKMail username?
Your username is your 3 initials followed by a randomly generated 4-digit number (ex. abc1234). In the event there is no middle initial, an 'X' will be substituted to maintain a uniform ID length. The number will be randomly generated.
What is my HAWKMail email address?
Your HAWKMail address will be [username]@HAWKMail.hacc.edu (ex: abc1234@HAWKMail.hacc.edu ). You can locate your HAWKMail address in HACCWeb under your Personal Information.
Does HAWKMail need to be capitalized?
No. The College prefers to publicize it as HAWKMail, but you may access the login at http://mail.hawkmail.hacc.edu and send email to [username]@hawkmail.hacc.edu.
Can I change my HAWKMail username or email address?
What is my HAWKMail password?
Your temporary password will be a randomly generated series of letters and numbers. You will be asked to change your temporary password when you create your HAWKMail account. See the HAWKMail Guide (pdf).
How do I login to HAWKMail for the first time?
To create your HAWKMail account:
- Type the following URL address in an internet browser: http://mail.HAWKMail.hacc.edu
- Sign in with your username and temporary password (provided in your notification letter)
NOTE: your password is case sensitive
- Re-set your password
- Read messages waiting for you in your Inbox
What if I forget my HAWKMail username or password and do not have my notification letter?
To find your username, login to HACCWeb and locate your assigned HAWKMail username and email address under your Personal Information. To reset your password, call one of the following locations for assistance:
Gettysburg Campus: 717-337-3855
8:00 AM - 6:30 PM, Monday - Friday
Harrisburg Campus: 717-780-2570
7:30 AM - 5:00 PM, Monday - Friday
Lancaster Campus: 717-358-2966
8:00 AM - 6:30 PM, Monday - Thursday
8:00 AM - 4:30 PM, Friday
Lebanon Campus: 717-270-4222
8:00 AM - 3:30 PM, Monday - Friday
York Campus: 717-718-0328 ext 3550
8:00 AM - 6:30 PM, Monday - Thursday
8:00 AM - 4:30 PM, Friday
What other support resources are available?
Visit Google Support for additional help and answers to questions. If efforts fail following the self-diagnostics, visit your nearest campus to log on using a campus computer. If unable to access HAWKMAIL from a campus PC, visit your local Welcome Center / Registration Office for further assistance.
How do I change my HAWKMail password?
The first time you log in to HAWKMail you will be required to change your password at setup. To change your password after that time, login to your HAWKMail account and select Settings/Account/Change Password.
What can I use my HAWKMail for?
You can use your HAWKMail account for all your needs. But most importantly, we want you to use it when you are communicating with staff, faculty and other students. The College will use this email account to communicate with you regarding such things as your registration, financial information, and academic status. HACC faculty will also be provided with this email to communicate with you regarding your coursework. It is important that you create your account and check it often for important announcements and official college correspondence.
How long do I get to keep my HAWKMail account?
Your HAWKMail account will remain active for life and never expire. However, all students will be required to adhere to the Gmail Program Policies as explained on your Create an Account screen. If you are found to be in violation of Google or college policies at any time, Google may suspend or terminate your account, and the College may pursue disciplinary action.
Am I required to use my HAWKMail account?
Yes, because it enables us to ensure you get all email communication intended for you from HACC and from your instructors.
Can I use my own email account to receive email from the college?
No. Using our email system ensures we can communicate with our students all the time. You can, however, forward email from HAWKMail account to another email account that you specify. See How To Forward HAWKMail (pdf).
Can I forward email from my HAWKMail account to another email account?
Yes, Gmail lets you automatically forward incoming mail to another address. See How To Forward HAWKMail (pdf).
Can I access HAWKMail on a mobile device?
There are different ways to access email on a mobile device, and depending on which method you go with, not all features will be supported. Visit Google mobile support at http://www.google.com/support/mobile/ and check to see if your mobile device is supported. Also visit http://www.google.com/support/mobile/bin/answer.py?answer=163474 to find out more about mobile GMail features.
How much space do I have in my HAWKMail account?
You will have 7355 MB of space; however, as Google adds more space, you will have additional space.
Can I use my HAWKMail account when I am off campus?
Yes; Because it is an Internet web mail service, you can use it anywhere that you have Internet access. Be sure to select the right type of computer when you login; public or private.
Why can't I log into my HAWKMail account through the Google site?
In order to meet college requirements and Google's requirements, logging into Gmail to check your email must be through HACC’s custom login page: http://mail.HAWKMail.hacc.edu