Live, Online, Personalized Learning Assistance In many Subjects
 Go to:  Topics Supported by SMARTHINKING for the most up-to-date list of subjects.

• When you want help brainstorming for a paper, or someone to look over your paper before you turn it in - Try SMARTHINKING! •
• When you're stuck on a math problem at midnight and need a real person to help you get back on track - Try SMARTHINKING!

STEP 1: CREATE or UPDATE YOUR ACCOUNT
To set up a new SMARTHINKING account (or update an older account for the current semester), contact one of the following people:

• Gettysburg: Leslie Boon (717) 337-3855 ext. 3021 or lmboon@hacc.edu
• Harrisburg: Elisa Cohen (717) 780-3203 or escohen@hacc.edu
• Lancaster: Lori Corradino (717) 358-2860 or lgcorrad@hacc.edu
• Lebanon: Annette Beamesderfer (717) 270-6355 or albeames@hacc.edu
• Virtual/online courses: Email virtual@hacc.edu from your HAWKMail (HACC student email) account.  Provide your HACCid in the email.
• York: Dan Houloose (717) 718-0328 ext. 3563 dshouloo@hacc.edu

STEP 2: GET HELP

• Connect With an e-structor and interact with a live tutor when you have a question.
  Note: The first time you use SMARTHINKING, you will get a "plug-in" notice. You must click "Yes" when asked if you will accept the plug-in.
• Submit your Writing for any class to our Online Writing Lab and receive feedback from a tutor usually within 24 hours.
• Submit a Question and a tutor will reply usually within 24 hours.
  

STEP 3: PROBLEMS? CHECK YOUR TECH

• OS: Windows 98 or higher; Macintosh OS 9.0 or higher.
• Processor: Pentium 100 processor (or Mac equivalent).
• Browser: For IBM PC Compatibles users - Netscape Navigator or Communicator 6.0 or better, or Internet Explorer 5.01 or better. For Apple Mac users - Internet Explorer 5.0 required.
• Connection: 28.8K modem, 56K modem recommended.

Need help using SMARTHINKING? E-mail Customer Support at support@smarthinking.com or call (888) 430-7429 ext. 1.