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Live, Online, Personalized Learning Assistance
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- When you want help brainstorming for a paper, or someone to look over your paper before you turn it in - Try SMARTHINKING!
- When you're stuck on a math problem at midnight and need a real person to help you get back on track - Try SMARTHINKING! Anytime, Anywhere -
Try SMARTHINKING!
- When you're halfway through a course but need a refresher on what you learned the second week of class - Try SMARTHINKING!
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STEP 1: CREATE or UPDATE YOUR ACCOUNT
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To set up a new SMARTHINKING account (or update an older account for the current semester), contact one of the following people:
- Gettysburg: Leslie Boon (717) 337-3855 ext. 3021 or lmboon@hacc.edu
- Harrisburg: Elisa Cohen (717) 780-3203 or escohen@hacc.edu
- Lancaster: Lori Corradino (717) 358-2860 or lgcorrad@hacc.edu
- Lebanon: Annette Beamesderfer (717) 270-6355 or albeames@hacc.edu
- Virtual/online courses: Go through the Smarthinking power link set up in your Blackboard/WebCT course, or contact Elaine Moran (717) 221-1300 Ext. 1512 or emmoran@hacc.edu
- York: Cathy Rosenkrans (717) 718-0328 ext. 3533 or cwrosenk@hacc.edu
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STEP 2: GET HELP
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- Connect With an e-structor and interact with a live tutor when you have a question.
Note: The first time you use SMARTHINKING, you will get a "plug-in" notice. You must click "Yes" when asked if you will accept the plug-in.
- Submit your Writing for any class to our Online Writing Lab and receive feedback from a tutor usually within 24 hours.
- Submit a Question and a tutor will reply usually within 24 hours.
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STEP 3: PROBLEMS? CHECK YOUR TECH
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- OS: Windows 98 or higher; Macintosh OS 9.0 or higher.
- Processor: Pentium 100 processor (or Mac equivalent).
- Browser: For IBM PC Compatibles users - Netscape Navigator or Communicator 6.0 or better, or Internet Explorer 5.01 or better. For Apple Mac users - Internet Explorer 5.0 required.
- Connection: 28.8K modem, 56K modem recommended.
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Register and Login for more information on live tutoring hours and the other services available to you! |
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Need help using SMARTHINKING?
E-mail Customer Support at
support@smarthinking.com
or call (888) 430-7429 ext. 1 |
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