| General Policies
- Meeting room specifications, catering services and audiovisual equipment requirements shall be received 20 business days prior to the program date.
- No alcoholic beverages will be served to individuals under the age of 21.
- No food or beverages from outside sources may be brought into the Center.
- The Center’s executive culinary team has exclusive, on-site catering rights.
- PA Department of Health laws prohibit removing food or beverages from the Center.
COUNTS
The Center shall provide a sufficient number of meals for the minimum enrollment estimate set by the Client.The number given 5 business days prior to the first day of registration will be considered the Client’s minimum guaranteed number for meals/accommodations. Accommodation space for a greater enrollment shall be on a space available basis only and may be a reason for an adjustment in meal time, price, and/or facility location.
DUE DATES FOR ESTIMATED & GUARANTEED COUNTS - The Center requires a minimum guarantee of at least 50% of the estimated attendance set forth in the Agreement.
- An estimated count of conference/event participants is due 20 calendar days prior to the first day of registration of the Conference/Event.
- Revised counts are due 10 business days before the 1st day of registration.
- Adjusted counts are due in writing, 5 business days before the 1st day of registration.
- For all catering services (including but not limited to all food and beverage service), the Client will be billed not less than the 5-day guaranteed minimum count.
- Guarantees (final participant count) for reserved meeting space and for food and beverage service shall be received by 11 am, five (5) business days prior to Client’s program.
- Guarantees for Saturday programs shall be received by 11 am, six (6) business days prior to Client’s program.
- If a guarantee count is not received as stated above, the expected count on the signed agreement will be considered as the guarantee.
- Invoicing will reflect all participants accommodated on the day of the conference/event.
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